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Customer Services

Normal Opening Hours:

Monday to Saturday 9am to 5pm
Bank Holidays 10am to 4pm

Top 3 ways to contact us:

Live Chat

The quickest way to speak to us is via our live chat option.

Email us

Please include as much detail as possible.

Call us

If we have not been able to answer your question through our FAQs, please call us.

Contact details

Frequently asked questions

For access to frequently asked questions, please visit our help centre


Normal Opening Hours:

Monday to Friday 9am to 8pm
Saturdays and Sundays 9am to 5pm

Bedcover or TYG service plan

To make a claim on your bedcover insurance or TYG service plan, please click below

Northern Ireland Customers