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Back to Returns and Refunds FAQs

I want to cancel an order placed online or by telesales

To cancel an order placed online or by telesales, contact our Customer Services team as soon as possible. If the order has not yet been processed or shipped, we can cancel it for you. If the order has already been shipped, you may need to follow the return process.

For Northern Ireland customers
Please contact customer care on 028 9050 8300 or email [email protected]