Edinburgh - Straiton - The experience in the shop today was amazing! Paula was the Lady who spoke to myself regarding my needs in a mattress and Paula gave the best advice on which mattress to purchase, her patience was amazing and I felt she really listened to me and I felt at ease with her when she was describing which mattress is best for me. Her knowledge on the mattresses are amazing too. I’m very happy with the overall experience with Paula and my purchase today.

Blackburn store - When I walked into the Blackburn store I was greeted by Aiden, a very friendly store manager who wasted no time in offering us a cuppa and making is feel at home. The store was very clean and we were left alone to browse at our leisure, which was brilliant as we don't like to be pushed into a decision. 10 out of 10 on all fronts.

Delivery Drivers - The guys were early, phoned to check I was home. They were very friendly, didn't have a problem when I asked them to remove their shoes. Quick, neat and tidy work, no accidental dents or damage when carrying items upstairs. Explained exactly how to use the ottoman bed even the correct way to close it and left instructions and Allen keys in bed base for me. Great customer service

Lincoln store - The entire experience from the first moment walking into the shop in Lincoln to the arrival and placement of the bed was a great experience. Everyone was pleasant and friendly. At no point we're we ever pressured and every effort was made to accommodate our needs.