Common Product Support questions:

Where can I find information on product support and repairs? There’s an issue with my mattress Can I order spare parts? What is your 100-night comfort guarantee My order is missing parts, what should I do? My product has arrived damaged How do I care for my bed and mattress? Why choose a refurbished mattress? What is a refurbished mattress? Are refurbished mattresses hygienic? Do refurbished mattresses come with a warranty? Has the mattress been slept on before? Can I return my refurbished mattress? Can I buy a refurbished mattress in a Dreams store? Can I purchase Bedcover for my refurbished mattress? Can I purchase a refurbished mattress on finance? Does Dreams’ 100 Night Comfort Guarantee apply to refurbished mattresses? Buying guides