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Back to Delivery FAQs

What are your delivery options and how much do they cost?

Standard Delivery (free)

  • Free delivery to your doorstep or entrance hallway.
  • Available Monday to Friday.

Room of Your Choice Service (£49)

  • Upgrade for £49 to have your purchase delivered to a specific room (e.g., a bedroom).
  • Our crew will expertly handle any tight corners or tricky layouts.
  • Free Room of Your Choice delivery is included if you've added our assembly service.

Next Day Delivery (free) - (UK mainland only, excluding Northern Ireland)
Eligible items ordered before 2pm will be delivered the next working day, Monday-Friday. Your new bed will be delivered to your threshold by one of our trusted delivery partners. ​

  • A tracking number via text and email sent on the day of delivery, including a 2-hour delivery window.
  • A phone call approximately 60 minutes before delivery to confirm arrival.
  • If you are a Northern Ireland customer, your full order will be delivered together by our local delivery team, not within 24 hours.
  • Available on select items only
  • Postcode restrictions apply, not all postcode districts are delivered to daily. Please find the full list of postcode district and delivery days here.

Flexible Delivery Options

Weekdays (£30)
Mornings time slot - (7am-12pm) or afternoon time slot - (12pm-6pm)

Saturday delivery (£15)

Selected Partners (free)

Certain products are handled by our carefully selected partners - when necessary contact will be made directly by our partner to arrange convenient delivery for you.

Bedding and Accessories Delivery (free)

  • Delivered separately by courier service.
  • Estimated delivery time: Within 5 working days.

Note: These flexible options are in addition to other delivery services chosen.
Not available for bedroom furniture, linens, and bedding.
May be restricted in certain postcode areas (refer to exclusions).

Live chat

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Monday to Friday, 8am to 6pm
Saturday, 9am to 5pm
Sunday, 10am to 4pm

Call us

Give us a call and we’ll be happy to help.

Monday to Friday, 8am to 6pm
Saturday, 9am to 5pm
Sunday, 10am to 4pm