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Our Customer Service team is currently experiencing higher than usual demand. If you're trying to contact us about a delivery date, please be assured that your order is being processed and we'll contact you as soon as we're able to confirm your delivery date. The quickest and easiest way to get in touch with Dreams Customer Service is via our online chat function, where a member of our team will be happy to help with your query.
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I need to report an issue with my order

If you encounter any issues with your order, such as missing, incorrect, or damaged items, contact our Customer Services team immediately. Provide details of the issue, including photos if possible, to help us resolve it quickly.

For Northern Ireland customers
Please contact customer care on 028 9050 8300 or email [email protected]

Get in touch

Live chat

Speak to one of our team in seconds.

Monday to Saturday, 9am to 4pm
Sunday, Closed

Call us

Give us a call and we’ll be happy to help.

Monday to Saturday, 9am to 5pm
Sunday, Closed

0345 646 0697

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