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Back to Delivery FAQs

I missed my delivery, what do I do?

If you're not at home, we'll leave a card through your letterbox.

  • First Delivery Attempt: Free.
  • Subsequent Attempts: £39 fee.
  • If you need to reschedule - Contact our Customer Services team here

For Northen Ireland customers:
Please contact our Northern Ireland team on 028 9050 8300 or email [email protected]