Do I need to prepare for delivery?

Yes, preparation is key to ensuring a smooth delivery process.

• Day Before Delivery: We'll send an email and text message with your 2-hour delivery window.
• On Delivery Day: Be available to receive delivery.
• Room of Your Choice Service: Be on hand to tell our team where to place your new purchase.

Room of Your Choice Service

• Upgrade for £49 to have your purchase delivered to a specific room (e.g., a bedroom).
• Our crew will expertly handle any tight corners or tricky layouts.
• Free Room of Your Choice delivery is included if you've added our assembly service.

To prepare for Room of Your Choice delivery, follow these simple steps:

• Clear the room and pathway for Room of Your Choice service.
• Remove any wall hangings or displays that could be damaged.
• Our delivery team will call before 10:00am to run through what to expect.

If you've opted for recycling:

Prepare your items:

• Mattress: Wrap and seal your mattress in the green bag provided.
• Bed Frames, Divans, Headboards, Sofa Beds: To facilitate collection, these items must be fully dismantled into its individual components; including the headboard, footboard, side rails, and slats for bed frames.

Delivery options:

• Room of Your Choice Service: Items will be collected from your preferred room.
• Standard Delivery: Place wrapped mattress or dismantled bed frames in your entrance hallway.