There is a fault with my product

If your product is faulty:

• Within the first year: Contact customer services with details and photos.
• After the first year with our bedcover service plan warranty: Start a claim with MB&G Insurance.
• Producs with manfacturer guarantee over a year: Please contact customer services with a request with details & photos
• After the first year without warranty: Arrange an independent inspection (e.g. Emmiera). If deemed faulty, we'll arrange an exchange.