Our Customer Service team is currently experiencing higher than usual demand and average wait times are around 60 minutes. If you're trying to contact us about a delivery date, please be assured your order is being processed and we will contact you as soon as we're able to confirm your delivery date. Our Customer Service agents won’t be able to give you a delivery date right now over the phone while we address the matter . We do recognise this will cause disappointment but thank you for bearing with us.