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Recruitment Privacy Policy




Dreams is committed to respecting your privacy rights. This Recruitment Privacy Notice, which applies whether you apply via our stores, our websites, or contact us by telephone or email, provides you with information about:

  • what personal data we collect;
  • how we use that personal data;
  • disclosures of your personal data to third parties; and
  • the legal bases on which we rely on to process your personal data.

You do not need to take any action as a result of this privacy notice, but you do have certain legal rights as described below.

It is important that you read this privacy notice, together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

This website is not intended for children and we do not knowingly collect or solicit data relating to children.

1. Important information and who we are

Who we are

Dreams Limited is the “data controller” of your personal data (referred to as “we”, “us”, “our” or “Dreams”). In simple terms, this means that we: (i) “control” your personal data, including making sure that it is kept secure; and (ii) make certain decisions on how to use and protect your personal data, but only to the extent that we have informed you about the use or are otherwise permitted by law.

How to contact us or make complaints

If you have any questions regarding our use of your personal data (including any requests to exercise your legal rights), or this privacy policy, please contact [email protected] by email or in writing to the address below .

Our full contact details are:

Dreams Limited

Knaves Beech Business Centre

14 Davies Way


High Wycombe

Buckinghamshire HP10 9YU

FAO: Head of Resourcing

Changes to this privacy policy and your personal data

This privacy notice is regularly reviewed and was last updated on 08/05/18

It is important that the personal data we hold about you is accurate and up-to-date. Please keep us informed if your personal data changes during your relationship with us.

Third party sites and links

Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their processing of your personal data. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2.The personal data we collect about you

The types of personal data we collect, use and store about you, for the purposes of your application, are the following personal data:

  • your name and title
  • your contact details: postal address, telephone numbers (including mobile numbers) and e-mail address;
  • current and previous employment information
  • eligibility to work in the UK
  • hours available to work
  • notice period
  • salary expectations
  • your correspondence and communications with Dreams; and
  • your on-line browsing activities on our website;
  • your password(s);
  • other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed, linkedin or public Facebook page).

The Dream’s application website is not intended for children and we do not knowingly collect or solicit personal data from anyone under the age of 16.

In addition, we also collect the following special category personal data about you:

  • Disability

3.How we obtain your personal data

Information you provide to us

We collect information about you directly when you provide it to us in correspondence and conversations (including via email and telephone) and through forms and contracts we may enter with you.

Information we get from other sources

We collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

In connection with an employment enquiry, we also collect data regarding your work authorisation status, education history, employment history and professional designations, and other information about your qualifications from third parties.

We may combine personal data that you provide to us with information that we collect from, or about you, in some circumstances. This will include information collected in an online or offline context.

4.How we use your personal data

We will only collect and process your personal data where we have lawful basis to do so.

We use your personal data for the following purposes, and pursuant to the corresponding legal basis:

Purpose Legal Basis
To process your application. Necessary for our legitimate interests in processing and assessing your job application.
To inform you of potential suitable roles within our organisation With your consent
Reference Requests With your consent

No automated decision-making, including profiling, is carried out when processing your personal data.

Talent Pool

You will receive job email alerts from us if you have requested this information from us when you registered and you have expressly consented to receiving that service.

You can ask us to stop sending you job email alerts at any time by contacting [email protected]

Where you opt-out of receiving these messages, this will not apply to personal data provided to us as a result of an application (which we will continue to process in order to perform your application or as a result of our regulatory or legal obligations).

5.Who we share your personal data with

Reference Requests

Once an offer of employment has been made we will request your written consent to carry out employment reference checks. Any offer of employment is subject to the receipt of satisfactory references.

We will share your personal data with third parties as required by law or regulation.

We make sure any third party that provides a service to or for us, which involves the processing of your personal data:

  1. enters into an agreement with us and meets our standards for data security;

  2. does not use your personal data for any purpose other than the clearly defined purpose relating to the service that such party is providing;

  3. does not share your personal data with any organisation without our consent (apart from us); and

  4. holds your personal data securely and retains it only for such period of time as we instruct.

6.How we keep your personal data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. On our website this includes ensuring that all data exchange is secure, with details that you send to us being encrypted and sent across a secure connection. The encryption technique we use is certified by VeriSign, the world's most respected certification body for internet firms. This means that the information you send us cannot be read by anyone other than the Dreams team.

We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We also train and instruct our employees that all personal data must be handled in accordance with this privacy policy and applicable privacy and data protection laws, and any misuse by employees is subject to disciplinary action.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7.How long we retain your personal data for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For further information on how long we retain your personal data for, please contact [email protected]

8.International transfers of your personal data

We do not transfer your personal data outside the European Economic Area (EEA).

9.Your legal rights

You have the right to access the personal data we hold about you, and there are a number of ways you can control the way in which and what information we store and process about you.

We have explained these individual rights and controls below. To exercise these rights and controls, please contact us at [email protected]

  • Access: You have the right to ask for a copy of the personal data that Dreams holds about you free of charge, however we may charge a ‘reasonable fee’ if we think that your request is excessive, to help us cover the costs of locating the information you have requested. We will respond to your request as soon as possible and (save for in certain circumstances) within one month.
  • Correction: If there are any inaccuracies in the information we hold about you, please contact us and we will correct them.
  • Deletion: If you think that we shouldn’t be holding or processing your personal data any more, you may request that we delete it. Please note that this may not always be possible due to legal obligations.
  • Restrictions on use: You may request that we stop processing your personal data (other than storing it), if: (i) you contest the accuracy of it (unless the accuracy is verified); (ii) you believe the processing is against the law; (iii) you believe that we no longer need your personal data for the purposes for which it was collected, but you still need your data to establish or defend a legal claim; or (iv) you object to the processing and we are verifying whether our legitimate grounds to process your personal data, override your own rights.
  • Object: You have the right to object to processingof your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request the transfer: If you wish to transfer your personal data to another organisation (and certain conditions are satisfied), you may ask us to do so, and we will send it directly if we have the technical means. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdrawal of consent: If you previously gave us your consent to allow us to process your personal data for a particular purpose, but you no longer wish to consent to us doing so, you can contact us to let us know that you withdraw that consent. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

10. Glossary

Term Explanation
Personal Data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (‘anonymous data’).
“Legitimate interest ” means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
“Comply with a legal or regulatory obligation ” means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
"Performance of a contract" means processing your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.