Delivery What are your delivery options and how much do they cost? How do I book or change my delivery date? What is my delivery timeslot?
Recycling Do you take my old bed away and how much does it cost? Do I need to prepare my items prior to collection for recycling? Will you collect my old bed from my bedroom?
Returns & refunds I want to amend my order I want to cancel an order placed in store I want to cancel an order placed online or by telesales
Check your order I didn't receive an order confirmation I've applied for finance and haven't received confirmation What is your mattress 100-night comfort exchange policy?
Assembly Will Dreams assemble my new bed and how much does it cost? How do I add assembly online? Where can I find assembly instructions?
Product support Where can I find information on product support and repairs? My order is missing parts, what should I do? Why choose a refurbished mattress?