Dreams Cookie Policy

Cookies are tiny text files that are stored on your computer when you visit certain web pages. At we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

To order products on, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes.

Cookies can't harm your computer and we don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

One of the ways that we help our customers with user experience is with videos that can replay any errors happening on the website. We block out all inputs and also block out any other user identifying information. If you'd prefer to not have your video sessions tracked you can disable it by going to your browser's settings and enabling "Do Not Track". This will ensure that you will not be tracked at all in the form of analytics or in the form of video.

We do have a carefully monitored relationship with Google who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out of Google's use of cookies, you can do so by visiting the Google advertising opt-out page or the Network Advertising Initiative opt out page.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

To make full use of the online shopping and personalised features on, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies further down the page.

3rd party cookies

3rd party cookies

3rd party cookies

When you visit you may notice some cookies that aren't related to Dreams. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Some of the business partners that may set cookies on include:

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit (please note that we can't be responsible for the content of external websites).

Managing cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

To enable cookies when you are not sure of the type and version of web browser you use to access the Internet:

For PC's: click on 'Help' at the top of your browser window and select the 'About' option

For Mac's: with the browser window open, click on the Apple menu and select the 'About' option

Banner advertising on other websites

This type of advertising is designed to provide you with a selection of products based on what you're viewing on, which are presented to you by Google when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies. The supplier we use for this service is Google and the product is called Google Dynamic Remarketing, to opt out of Google's use of cookies you can do so by visiting the Google advertising opt-out page or the Network Advertising Initiative opt out page.

Marketing Communications
  • If you’ve chosen to receive marketing messages from us, we’ll use your data to bring you relevant offers or information.
  • If you have an online account you can check and update your current preferences within ‘My Account’
  • You can unsubscribe at time by clicking on the unsubscribe link at the foot of our marketing emails or SMS.
  • Please note that we may still be entitled to process your information if we have another legitimate reason (other than consent) for doing so.
  • We will not share your personal data with any third parties for marketing purposes.