Replace every eight years

Luxury Topper

A deep 6cm memory foam topper which moulds to your body, encased within a luxury cuddle soft zipped cover , offering personalised comfort and support .

SKU# 741-00048-configurable

Only £ 129.99
In stock - Delivered within 5 working days
 

Specifications:

  • 6cm of Memory Foam
  • Machine washable at 40°C

What's included:

  • 1 Memory Foam topper

    A deep 6cm memory foam topper which moulds to your body, encased within a luxury cuddle soft zipped cover, offering personalised comfort and support.

    Care instructions: Must be dried thoroughly. To help speed up the drying process and renew the ‘loft’ of the fill, place four to eight clean tennis balls in the dryer. The cover is also only machine washable.

Product code: 743-00012

3'0 Single: H6cm x W90cm x L190cm
4'6 Double: H6cm x W135cm x L190cm
5'0 King: H6cm x W150cm x L198cm
6'0 Super King: H6cm x W180cm x L198cm
Luxury Topper is rated 2.909090909090909 out of 5 by 11.
Rated 1 out of 5 by from disappointed - wish I could return it ?? Hi - I treated myself to this mattress topper, whilst purchasing a new bed for my daughter, it came highly recommended by the staff in the store. But it moves on the bed in the night, the covers also slip around it and have to reposition the mattress topper, protector and sheets every morning - very disappointing - Dreams can I return it ????? It was very expensive and not worth the money!
Date published: 2016-09-08
Rated 2 out of 5 by from Comfortable but moves alot The topper its self us comfortable but unfortunately ever night it creeps across my normal mattress and the elastic corners unfortunately creeo with it so most mornings we wake up feeling uncomfortable as it has all bunched up. Ive heard this is quite common with toppers.
Date published: 2016-08-20
Rated 5 out of 5 by from Good nights sleep I looked around for a mattress topper that was plush and what I found in dreams more than fitted the bill. Several journeys to different shops, many on the high street, I could never find exactly what I was looking for. A deep topper with a plush, luxury feel. My wife is like the princess on the story about the "princess and the pea" she feels everything and will chew "my ear off" and complain about any discomfort. After fitting the topper and a full nights sleep. I had no complaints............ Winner! happy wife, happy life.
Date published: 2016-08-17
Rated 4 out of 5 by from love it but it moves around alot I bought this about 2 months ago. it is so comfy and gives a brilliant night sleep but it does slip around so every morning it needs to be pulled back to position. I have this in the double size and the single size and it happens on both.
Date published: 2016-08-02
Rated 5 out of 5 by from A perfect addition to any bed Very soft and easy to install, it has given new life to an old mattress and would definitely recommend to anybody looking to add an extra layer of support for their bed.
Date published: 2016-07-11
Rated 3 out of 5 by from Very comfy but on the small side Really makes a difference softening a hard mattress. The only issue we've found is that it is 2 inches shorter width wise than a standard king size mattress. Doesn't sound a lot but it makes a difference!
Date published: 2016-06-30
Rated 1 out of 5 by from Disappointing Frankly, this was not what I had hoped. The topper felt very rubbery, was rather hot in summer and in spite of the corner straps, it moved across the bed. I have used the past tense here because after a week, I removed it and it lies uselessly in my garage now.
Date published: 2016-06-16
Rated 4 out of 5 by from Memory Foam purchase I bought this product in anticipation of my sister's visit from Australia. Although we haven't yet had chance to try out the product (she arrives end of May), I have every confidence that it will serve the purpose for which it was bought. This level of confidence stems from the very good service I have always experienced from shopping with Dreams and would recommend the company to anyone.
Date published: 2016-05-11
  • 2016-09-17T06:45CST
  • bvseo_cps, prod_bvrr, vn_cps_3.4.0
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_10
  • loc_en_GB, sid_741-00048, PRD, sort_mostRecent
  • clientName_dreams-en_gb

DELIVERY TO THE ROOM OF YOUR CHOICE - FREE STANDARD DELIVERY ON ORDERS OVER £100 - ONLINE & IN-STORE

  • At Dreams we are proud to provide a first class delivery service. Our trained Dreams service assistants will deliver your order to the room of choice.
  • As standard practice our two-man delivery team will wear overshoes throughout the delivery process to protect your property, and will walk the route from the property entrance to the room of delivery to ensure there are no obstacles in the way that could be damaged in the delivery process.
  • If you purchased a divan or mattress our delivery service assistants will remove all packaging and take this away to be recycled (please note bed frame unpacking requires the Assembly Service option available at the checkout).
  • We offer a 6 day delivery service Monday-Saturday between 8am-6pm.
  • On the day of delivery you will receive a phone call from your Dreams delivery team before 10.30am to confirm a two-hour delivery slot to save you waiting around all day.
  • Delivery is free on all orders over £100.
  • Delivery is £4.95 for all orders under £100.
  • For Saturday delivery there is a surcharge of £19.
  • FURNITURE DELIVERY - FREE

    • To ensure your beautifully crafted furniture arrives in perfect condition it will be delivered directly by our specialist supplier, Wiemann. Furniture orders are usually delivered within 8-10 weeks
    • You will receive confirmation that the supplier is dealing with your order within 5 working days of placing your order.
    • Wiemann will then be in contact 4-6 weeks after the initial order date to arrange delivery. Your furniture will be delivered to your room of choice, assembled and all packaging will be removed.
    • Delivery times are between 8am and 6pm Monday-Friday.
  • BEDDING DELIVERY - £4.95 (FREE ON ORDERS OVER £100)

    • Our bedding and accessories will be delivered by courier service. The courier will provide tracking information so you can keep an eye on the progress of your new purchase. Items are usually delivered within 5 working days.
    • Delivery is free on all orders over £100.
    • Delivery is £4.95 for all orders under £100

    Further Delivery Information

  • Returns, Refunds and Amendments

    • To amend to your order in any way, please call 0800 652 5090
    • We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 days of receipt. Please note that a collection fee of £38 will be deducted from your refund.
    • For refunds and exchanging items, it's important that returned items are in pristine condition, so please take care of them and where possible ensure they are in their original packaging.
    • To make sure that you chose the right mattress or divan, we offer a 40 Night Comfort Guarantee that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery. (Collection charges apply). Certain goods may be subject to a cancellation charge.

    Further Returns & Refunds Information

       

      With a one off payment, this guarantee will cover you for the next 8 years including accidental damages.

      • What is Covered?

        At our absolute sole discretion we cover:

        Structural defects in your bed or mattress for 8 years, including:

        • Excessive loss of resilience or shape
        • Defects to frames caused by breakage or becoming warped
        • Cracking of solid wood furniture
        • Bending and breakage to metal components
        • Failure of motors, pistons and associated mechanisms
        • Broken zips, castors, and buttons
        • Separation of seams and stitching

        Cosmetic damage to your mattress or bed for 5 years, including:

        Stains - caused by:
        • Food and beverages
        • Ink, paint and dye
        • Human and pet bodily fluids
        • Cosmetics, soap and shampoo
        • Wax and wax polish
        • Glue and superglue
        • Dye transfer from clothing and newspaper print
        • Acids, bleaches, caustic and corrosive solutions and substances
        Cosmetic Damage – caused by:
        • Peeling of the finish on solid wood
        • Rips, tears, burns, scuffs, scratches and punctures, including damage caused by pets*

        * Damage caused by pets is limited to three (3) claims during the Contract Term.

      • Terms & Condition

        This Service Contract is provided by Dreams Limited, whose registered office is Knaves Beech, High Wycombe, Buckinghamshire, HP10 9YU and Warranty Logistics Management Limited whose registered office is Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.

        For the avoidance of doubt this is a contract for the provision of specific services supplied at our absolute sole discretion. It is not a contract of insurance, a guarantee or an insurance policy.

        This service contract applies only to adjustable beds (including motors), divan sets, mattresses, bed frames, TV Beds including lifting mechanisms (but not the televisions), furniture and headboards and is supplementary to the manufacturer’s guarantee which must always be used before claiming.

        Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields, NE30 1AR or visit www.dreams.co.uk/servicecontracts .

      • What is Provided?
        • A repair service in the event of a valid claim of the goods not related to normal wear and tear of usage.
        • A repair service without charge up to a cost equal to the original purchase price paid for the product.
        • All repairs are provided by Dreams and Warranty Logistics Management approved repair agents.
        • If we decide your product cannot be repaired or is uneconomical to repair, we will replace it with the same product. Should that specific product no longer be available we will provide an alternative product of equivalent specification or at our absolute sole discretion we may opt to make a money allowance.
      • What is Not Covered?

        At our absolute sole discretion we will not pay the costs arising from:

        1. Any damage (structural or otherwise), soiling or staining caused

        • prior to or during delivery;

        • during subsequent disassembly/assembly or in transit due to relocation of the Product

        • to Products used for rental/sublet or commercial purposes, or furniture in storage or transit;
        • by or resulting from misuse, mishandling, abuse, neglect, violence or vandalism;

        • by or resulting from deliberate damage by any person, including children;
        • removal of stains caused by a build up of perspiration, hair and body oils;

        • by accumulated multiple stains or any unidentifiable stain;

        • by any spill or stain not attended to in a manner described by the administrator;

        • by any spill or stain incurred when the mattress has not been properly covered by the mattress protector provided by Dreams with this Service Contract, or a protector of equivalent quality and moisture resistance;
        • by fire, fibre damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster;
        • by any other cause not specifically mentioned under What is Covered in the full Terms & Conditions.

        2. Removal of odours even when caused by a stain;

        3 Stains & damage that is consistent with wear and tear or anything that happens gradually;

        4. Damage caused by insects, non domestic animals or wild birds;

        5. The use or application of cleaning substances or materials other than those provided;


        6. Fading, effect of sunlight or non-colour fast materials;


        7. Use of the product in a manner other than that intended by the manufacturer;


        8. The costs of certain repairs on specific beds if the users are over the manufacturer’s recommended maximum weight; in particular, adjustable beds will not be covered by this Service Contract if the users are over the manufacturer’s recommended maximum weight of 115 kilograms;

        9. In the case of Television Beds with built-in televisions or fittings to accommodate televisions, only the bed and fittings, including the lift mechanism are covered by this Service Contract and not the television or any ancillary electrical products whether attached to the television or otherwise included within the bed frame.

      • Limitations
        • The services will be provided for products bought and used in the UK, the Isle of Man and the Channel Islands
        • This service contract shall be governed by and construed in all respects in accordance with the laws of England and each party hereby submits to the non-exclusive jurisdiction of the English Courts
        • This service contract is non-transferable except with the express agreement of the Administrators for which a fee may be levied;
        • If payment or replacement is made because the product is considered uneconomical or not possible to repair, the service contract ceases and we retain the right to take possession of the product/dispose of it
      • What to do if your Product requires a Repair?

        When a structural fault or cosmetic damage occurs please contact the Administrator on the number below as soon as possible for instructions before attempting to clean or repair the affected product. You should only clean the affected product following the direction from the Administrator, and by using the approved cleaning kit or method recommended.

        Customer Service Helpline on 0344 292 0000 (Monday – Friday 9am to 5pm).

        The Administrator will assess the validity of your claim against the criteria of the Service Contract and attempt to resolve your claim by offering cleaning advice and where applicable, despatch an approved cleaning kit. If this does not resolve the problem then an authorised technician will visit your home.

        You may also write to the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR:

        Or email [email protected]

      • Complaints Procedure

        In the unlikely event of dissatisfaction occurring under this service contract, please write to:

        Managing Director, Warranty Logistics Management Limited, c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

        Or email [email protected]

      • Refund and Exchange Policy

        We hope that You are happy with the support that this Service Contract provides. However, if after reading this Service Contract, it does not meet Your requirements, please return it to Dreams Limited, c/o the Administrator within forty-five (45) days of issue and We will refund Your fees in full. No refund of fees will be considered if a claim has been made under Your Contract.

      • General

        Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

        Or email [email protected]

        All services under this service contract are provided at the absolute sole discretion of Warranty Logistics Management Limited whose registered office is at Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.  Full terms and conditions are available at www.wlm-uk.eu

        This service contract does not affect your statutory rights – English law applies

        *Damage caused by pets is limited to three (3) claims during the Contract Term