Replace every eight years
Recycling available

Enchantment Pocket Sprung Divan Bed - Firm

If you are looking for a firm, supportive bed with the added pressure -relieving comfort of memory foam, then our Enchantment divan is an ideal, value for money choice.

SKU# 311-01284-configurable

Only £ 899
Made to order


  • 1600 pocket spring mattress
  • Key fillings: Memory Foam
  • Hand tufted
  • Comfort Grade – Firm
  • Made in the UK

What's included

  • Package 1: Enchantment Mattress
  • Package 2: 1/2 base
  • Package 3: 1/2 base
  • Headboard not included

    The mattress on our Enchantment divan bed has up to 1600 pocket springs in our king size option, topped with a pressure-relieving layer of memory foam, which molds to the contours of your body to help you get a restful night’s sleep.

    The pocket springs are foam encapsulated to provide you with a firm level of support across the whole mattress, eliminating “roll together” and keeping you securely positioned throughout the night.

    Our Enchantment divan base provides a firm foundation for the mattress and, as with all our divans, is available with optional under-bed storage, allowing you to make the most of your bedroom space.

    All of our Memory Foam Mattresses comply with UK Fire Safety Regulations

    Complete the look with our Malibu Headboard featured in this image.

Product code: 311-01284

3'0 Single: H65cm x W90cm x L190cm
4'6 Double: H65cm x W135cm x L190cm
5'0 King: H65cm x W150cm x L198cm
6'0 Super King: H65cm x W180cm x L198cm
Enchantment Pocket Sprung Divan Bed - Firm is rated 4.916666666666667 out of 5 by 12.
Rated 5 out of 5 by from At work, still thinking about my bed! Excellent customer service in-store and with the delivery men.
Date published: 2015-10-05
Rated 5 out of 5 by from Like sleeping on a (firm) cloud I have been sleeping on the new bed for a couple.of weeks now after getting rid of a rather old mattress. My quality of sleep improved pretty much over night. The quality of the bed seems excellent both to the look as well as the touch, but most importantly - to support good sleep. Since I've been sleeping on the new bed I have less back ache and my sleep is better. I wake up more revitalised in the mornings too.
Date published: 2015-09-17
Rated 5 out of 5 by from Sturdy and supportive I bought the bed as I am under going treatment for cancer and it has been much better then the previous memory foam bed I had previously. Also the delivery of the bed by two lovely men Delroy and his colleague was professional and quick.
Date published: 2015-06-05
Rated 5 out of 5 by from fantastic bed Such a supportive, firm and comfortable bed....we have slept so well in the 2 weeks since we bought it.. Worth every penny, so far!
Date published: 2015-04-29
Rated 5 out of 5 by from Very comfortable Bought this bed a few weeks ago as with some new beds you can have a slight backache but with this bed we did not experience any of this
Date published: 2014-11-18
Rated 5 out of 5 by from Just very comfortable. No more no less. We had delayed the purchase but very glad we bought it
Date published: 2014-07-25
Rated 5 out of 5 by from ACE MATTRESS Have had this for a month now and having the best sleeps ever
Date published: 2014-06-24
Rated 5 out of 5 by from Money well spent! We had suffered with bad bed purchases over the last 10 years, so this time we were determined to get it right. Giving our criteria to the Dreams assistant, we were directed towards this bed. We needed a bed where you couldn't feel the other person moving around on the other side, and that is just what is so perfect about this bed. Not only that, but it is an extremely comfortable mattress, although firm. The only problem is the divan with the 4 drawers. The drawers nearest the head end are unfortunately just as large as the others, so when you put a bedside table against the divan, you can't open the drawers. On a previous divan, the head end drawers were slightly smaller, allowing for bedside tables, and you could still open them. However, on a comfort level, for us, it is perfect. Thank you Dreams.
Date published: 2014-06-09
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  • We deliver to most postcodes in Mainland England, Scotland, Wales, the Isle of Wight and Northern Ireland.*
  • At the checkout you will be able to select your chosen delivery date before you complete your order.
  • Deliveries to the IV and AB postcodes are serviced by one of our delivery partners - you will receive a call 7-14 days of your chosen date to arrange delivery to your home.
    • Available for online orders only. This is our basic service which delivers to your doorstep only. Excludes furniture orders.
  • STANDARD DREAMS DELIVERY SERVICE - £39.00 or Free when you add Assembly
    • With our standard service the Dreams two-man delivery team will take your order to the room of your choice.
    • If you order a Divan or Mattress we will unpack and recycle the packaging (please note bed frame unpacking requires the Assembly Service, available to select at checkout)
    • Delivery days with this service are Monday to Saturday between 8am and 6pm.
    • We will call you on the morning of your delivery date and provide you with a 2 hour time slot.
    • Furniture orders are delivered separately to other items you may have ordered and arrive direct from the supplier to you, usually within 6-8 weeks.
    • After placing your order, you will receive a call from our nominated supplier who will agree a convenient date and give you a 2 hour delivery slot.
    • Most furniture will be delivered, unpacked and assembled in the room of your choice although there are some furniture items that will not be assembled - for these products we will advise you before you place your order.
  • Bedding will normally be delivered within 5 working days by a courier, free of charge.
  • Furniture will be delivered by a 3rd party supplier who will contact you directly to book your delivery date (normally within 4 - 10 weeks).
  • * For deliveries to Northern Ireland you will receive a call to arrange delivery of your goods as soon as they arrive at the Belfast depot (usually within 28 days).

Further Delivery Information

Returns, Refunds and Amendments

  • To amend to your order in any way, please call 0344 292 0000
  • We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 days of receipt. Please note that a collection fee of £39 will be deducted from your refund.
  • For refunds and exchanging items, it's important that returned items are in pristine condition, so please take care of them and where possible ensure they are in their original packaging.
  • To make sure that you chose the right mattress or divan, we offer a 40 Night Comfort Guarantee that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery. (Collection charges apply). Certain goods may be subject to a cancellation charge.

Further Returns & Refunds Information


    With a one off payment, this guarantee will cover you for the next 8 years including accidental damages.

    • What is Covered?

      At our absolute sole discretion we cover:

      Structural defects in your bed or mattress for 8 years, including:

      • Excessive loss of resilience or shape
      • Defects to frames caused by breakage or becoming warped
      • Cracking of solid wood furniture
      • Bending and breakage to metal components
      • Failure of motors, pistons and associated mechanisms
      • Broken zips, castors, and buttons
      • Separation of seams and stitching

      Cosmetic damage to your mattress or bed for 5 years, including:

      Stains - caused by:
      • Food and beverages
      • Ink, paint and dye
      • Human and pet bodily fluids
      • Cosmetics, soap and shampoo
      • Wax and wax polish
      • Glue and superglue
      • Dye transfer from clothing and newspaper print
      • Acids, bleaches, caustic and corrosive solutions and substances
      Cosmetic Damage – caused by:
      • Peeling of the finish on solid wood
      • Rips, tears, burns, scuffs, scratches and punctures, including damage caused by pets*

      * Damage caused by pets is limited to three (3) claims during the Contract Term.

    • Terms & Condition

      This Service Contract is provided by Dreams Limited, whose registered office is Knaves Beech, High Wycombe, Buckinghamshire, HP10 9YU and Warranty Logistics Management Limited whose registered office is Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.

      For the avoidance of doubt this is a contract for the provision of specific services supplied at our absolute sole discretion. It is not a contract of insurance, a guarantee or an insurance policy.

      This service contract applies only to adjustable beds (including motors), divan sets, mattresses, bed frames, TV Beds including lifting mechanisms (but not the televisions), furniture and headboards and is supplementary to the manufacturer’s guarantee which must always be used before claiming.

      Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields, NE30 1AR or visit .

    • What is Provided?
      • A repair service in the event of a valid claim of the goods not related to normal wear and tear of usage.
      • A repair service without charge up to a cost equal to the original purchase price paid for the product.
      • All repairs are provided by Dreams and Warranty Logistics Management approved repair agents.
      • If we decide your product cannot be repaired or is uneconomical to repair, we will replace it with the same product. Should that specific product no longer be available we will provide an alternative product of equivalent specification or at our absolute sole discretion we may opt to make a money allowance.
    • What is Not Covered?

      At our absolute sole discretion we will not pay the costs arising from:

      1. Any damage (structural or otherwise), soiling or staining caused

      • prior to or during delivery;

      • during subsequent disassembly/assembly or in transit due to relocation of the Product

      • to Products used for rental/sublet or commercial purposes, or furniture in storage or transit;
      • by or resulting from misuse, mishandling, abuse, neglect, violence or vandalism;

      • by or resulting from deliberate damage by any person, including children;
      • removal of stains caused by a build up of perspiration, hair and body oils;

      • by accumulated multiple stains or any unidentifiable stain;

      • by any spill or stain not attended to in a manner described by the administrator;

      • by any spill or stain incurred when the mattress has not been properly covered by the mattress protector provided by Dreams with this Service Contract, or a protector of equivalent quality and moisture resistance;
      • by fire, fibre damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster;
      • by any other cause not specifically mentioned under What is Covered in the full Terms & Conditions.

      2. Removal of odours even when caused by a stain;

      3 Stains & damage that is consistent with wear and tear or anything that happens gradually;

      4. Damage caused by insects, non domestic animals or wild birds;

      5. The use or application of cleaning substances or materials other than those provided;

      6. Fading, effect of sunlight or non-colour fast materials;

      7. Use of the product in a manner other than that intended by the manufacturer;

      8. The costs of certain repairs on specific beds if the users are over the manufacturer’s recommended maximum weight; in particular, adjustable beds will not be covered by this Service Contract if the users are over the manufacturer’s recommended maximum weight of 115 kilograms;

      9. In the case of Television Beds with built-in televisions or fittings to accommodate televisions, only the bed and fittings, including the lift mechanism are covered by this Service Contract and not the television or any ancillary electrical products whether attached to the television or otherwise included within the bed frame.

    • Limitations
      • The services will be provided for products bought and used in the UK, the Isle of Man and the Channel Islands
      • This service contract shall be governed by and construed in all respects in accordance with the laws of England and each party hereby submits to the non-exclusive jurisdiction of the English Courts
      • This service contract is non-transferable except with the express agreement of the Administrators for which a fee may be levied;
      • If payment or replacement is made because the product is considered uneconomical or not possible to repair, the service contract ceases and we retain the right to take possession of the product/dispose of it
    • What to do if your Product requires a Repair?

      When a structural fault or cosmetic damage occurs please contact the Administrator on the number below as soon as possible for instructions before attempting to clean or repair the affected product. You should only clean the affected product following the direction from the Administrator, and by using the approved cleaning kit or method recommended.

      Customer Service Helpline on 0344 292 0000 (Monday – Friday 9am to 5pm).

      The Administrator will assess the validity of your claim against the criteria of the Service Contract and attempt to resolve your claim by offering cleaning advice and where applicable, despatch an approved cleaning kit. If this does not resolve the problem then an authorised technician will visit your home.

      You may also write to the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR:

      Or email [email protected]

    • Complaints Procedure

      In the unlikely event of dissatisfaction occurring under this service contract, please write to:

      Managing Director, Warranty Logistics Management Limited, c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

      Or email [email protected]

    • Refund and Exchange Policy

      We hope that You are happy with the support that this Service Contract provides. However, if after reading this Service Contract, it does not meet Your requirements, please return it to Dreams Limited, c/o the Administrator within forty-five (45) days of issue and We will refund Your fees in full. No refund of fees will be considered if a claim has been made under Your Contract.

    • General

      Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

      Or email [email protected]

      All services under this service contract are provided at the absolute sole discretion of Warranty Logistics Management Limited whose registered office is at Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.  Full terms and conditions are available at

      This service contract does not affect your statutory rights – English law applies

      *Damage caused by pets is limited to three (3) claims during the Contract Term