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4.6353 5

Silentnight Delamere Pocket Sprung Mattress - Firm

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SKU# 131-00379-configurable

Only £ 549
In Stock
 

Specifications:

  • Advanced pocket spring zoned support
  • Silentnight EcoComfort cooling technology
  • Easy-care non-turn mattress
  • Comfort Grade – Firm

What's included

  • Silentnight Delamere Mattress

    The Silentnight Delamere mattress delivers cutting edge comfort via its advanced zoned support system.

    Each individual spring is housed in its own separate pocket which means your weight is spread evenly across the whole mattress. Remaining cool and fresh isn't a problem as Silentnights EcoComfort Fibre technology has been scientifically proven to prevent overheating and the additional air vents provide maximum airflow.

    This mattress delivers a firm level of support from its traditional hand tufted construction and is easy to care for as doesn't need to be turned over, just simply rotate it using the convenient handles.

    For incredible value, why not upgrade to our Delamere Divan Set.

Product code: 131-00379

3'0 Single: H27cm x W90cm x L190cm
4'0 Small Double: H27cm x W120cm x L190cm
4'6 Double: H27cm x W135cm x L190cm
5'0 King: H27cm x W150cm x L200cm
6'0 Super King: H27cm x W180cm x L200cm
Silentnight Delamere Pocket Sprung Mattress - Firm is rated 4.6353 out of 5 by 85.
Rated 5 out of 5 by from Comfortable When the mattress came it looked and felt better than I had expected, so very happy with it . Have had comfortable nights sleep on it.
Date published: 2016-04-22
Rated 5 out of 5 by from New mattress We have now had our new mattress for 2 weeks & haven't slept so well
Date published: 2016-04-15
Rated 4 out of 5 by from Comfortable It took a few days to adjust to the new mattress but now it is comfortable yet giving firm support.
Date published: 2016-02-26
Rated 5 out of 5 by from Very Happy I am very pleased with this mattress. Choosing in store was so easy to make the right choice.
Date published: 2016-02-26
Rated 5 out of 5 by from Super purchase We are delighted with this mattress. It is very comfortable. Super service from Dreams.
Date published: 2016-02-20
Rated 3 out of 5 by from Silentnight Delamere mattress I brought this mattress 2/3 weeks ago and after 2-3 days getting used to a supportive mattress (our old one was 15 years old and had collapsed on my side!) I would be happy to recommend this mattress. We had previously checked out mattresses at Dreams in the shop and are really glad we did because the research showed that a Medium mattress would be best suited for us but a bit like Goldilocks these were too soft. I could not find this mattress anywhere else but liked the fact that it offers firm support and is really comfortable. The plus points with Dreams are the friendly staff at the Eastbourne store and the finances deals on offer. We purchased afterwards (as we wanted to think about the purchase) online. The online system worked okay. The downsides with Dreams is the fact that they want to charge £39 to recycle a mattress (much more expensive than other places and not much choice when you don't have a van etc to transport a kingsize mattress) plus they want to charge another £39 to take the mattress to your room - £78 for both! When you have spent £600 on a mattress it is a lot to ask and so we went for the recycling option only and stubbornly got this up the stairs between us. I appreciate that Dreams offer to take everything to the room for free if you have the Assembly service but if you have a mattress only and not a bed this isn't an option. It would be helpful if the information was made clearer (be more upfront and clearer) on the website and perhaps consider a sliding scale say if you have a mattress only? In all honesty the mattress is great but had we not been to the shop beforehand and the mattress effectively sold itself then I don't know if I would have gone to Dreams given the charges above.
Date published: 2016-01-19
Rated 5 out of 5 by from mattress firm this is the best mattress im trill ,iknow what im talk about.......i have back problem. wort every peny .the staf mega helpful
Date published: 2015-12-20
Rated 4 out of 5 by from Doesn't give me backache! This is a comfy mattress that most importantly doesn't give me backache. The reason I didn't give it 5 stars is because it's not as comfy as a previous mattress I slept on (which was probably more expensive)
Date published: 2015-11-15
  • 2016-04-29T07:45CST
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  • clientName_dreams-en_gb

Delivery

  • We deliver to most postcodes in Mainland England, Scotland, Wales, the Isle of Wight and Northern Ireland.*
  • At the checkout you will be able to select your chosen delivery date before you complete your order.
  • Deliveries to the IV and AB postcodes are serviced by one of our delivery partners - you will receive a call 7-14 days of your chosen date to arrange delivery to your home.
  • Bedding will normally be delivered within 5 working days by a courier, free of charge.
  • Furniture will be delivered by a 3rd party supplier who will contact you directly to book your delivery date (normally within 4 - 10 weeks).
  • * For deliveries to Northern Ireland you will receive a call to arrange delivery of your goods as soon as they arrive at the Belfast depot (usually within 28 days).

Further Delivery Information

Returns, Refunds and Amendments

  • To amend to your order in any way, please call 0344 292 0000
  • We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 days of receipt. Please note that a collection fee of £39 will be deducted from your refund.
  • For refunds and exchanging items, it's important that returned items are in pristine condition, so please take care of them and where possible ensure they are in their original packaging.
  • To make sure that you chose the right mattress or divan, we offer a 40 Night Comfort Guarantee that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery. (Collection charges apply). Certain goods may be subject to a cancellation charge.

Further Returns & Refunds Information

     

    With a one off payment, this guarantee will cover you for the next 8 years including accidental damages.

    • What is Covered?

      At our absolute sole discretion we cover:

      Structural defects in your bed or mattress for 8 years, including:

      • Excessive loss of resilience or shape
      • Defects to frames caused by breakage or becoming warped
      • Cracking of solid wood furniture
      • Bending and breakage to metal components
      • Failure of motors, pistons and associated mechanisms
      • Broken zips, castors, and buttons
      • Separation of seams and stitching

      Cosmetic damage to your mattress or bed for 5 years, including:

      Stains - caused by:
      • Food and beverages
      • Ink, paint and dye
      • Human and pet bodily fluids
      • Cosmetics, soap and shampoo
      • Wax and wax polish
      • Glue and superglue
      • Dye transfer from clothing and newspaper print
      • Acids, bleaches, caustic and corrosive solutions and substances
      Cosmetic Damage – caused by:
      • Peeling of the finish on solid wood
      • Rips, tears, burns, scuffs, scratches and punctures, including damage caused by pets*

      * Damage caused by pets is limited to three (3) claims during the Contract Term.

    • Terms & Condition

      This Service Contract is provided by Dreams Limited, whose registered office is Knaves Beech, High Wycombe, Buckinghamshire, HP10 9YU and Warranty Logistics Management Limited whose registered office is Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.

      For the avoidance of doubt this is a contract for the provision of specific services supplied at our absolute sole discretion. It is not a contract of insurance, a guarantee or an insurance policy.

      This service contract applies only to adjustable beds (including motors), divan sets, mattresses, bed frames, TV Beds including lifting mechanisms (but not the televisions), furniture and headboards and is supplementary to the manufacturer’s guarantee which must always be used before claiming.

      Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields, NE30 1AR or visit www.dreams.co.uk/servicecontracts .

    • What is Provided?
      • A repair service in the event of a valid claim of the goods not related to normal wear and tear of usage.
      • A repair service without charge up to a cost equal to the original purchase price paid for the product.
      • All repairs are provided by Dreams and Warranty Logistics Management approved repair agents.
      • If we decide your product cannot be repaired or is uneconomical to repair, we will replace it with the same product. Should that specific product no longer be available we will provide an alternative product of equivalent specification or at our absolute sole discretion we may opt to make a money allowance.
    • What is Not Covered?

      At our absolute sole discretion we will not pay the costs arising from:

      1. Any damage (structural or otherwise), soiling or staining caused

      • prior to or during delivery;

      • during subsequent disassembly/assembly or in transit due to relocation of the Product

      • to Products used for rental/sublet or commercial purposes, or furniture in storage or transit;
      • by or resulting from misuse, mishandling, abuse, neglect, violence or vandalism;

      • by or resulting from deliberate damage by any person, including children;
      • removal of stains caused by a build up of perspiration, hair and body oils;

      • by accumulated multiple stains or any unidentifiable stain;

      • by any spill or stain not attended to in a manner described by the administrator;

      • by any spill or stain incurred when the mattress has not been properly covered by the mattress protector provided by Dreams with this Service Contract, or a protector of equivalent quality and moisture resistance;
      • by fire, fibre damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster;
      • by any other cause not specifically mentioned under What is Covered in the full Terms & Conditions.

      2. Removal of odours even when caused by a stain;

      3 Stains & damage that is consistent with wear and tear or anything that happens gradually;

      4. Damage caused by insects, non domestic animals or wild birds;

      5. The use or application of cleaning substances or materials other than those provided;


      6. Fading, effect of sunlight or non-colour fast materials;


      7. Use of the product in a manner other than that intended by the manufacturer;


      8. The costs of certain repairs on specific beds if the users are over the manufacturer’s recommended maximum weight; in particular, adjustable beds will not be covered by this Service Contract if the users are over the manufacturer’s recommended maximum weight of 115 kilograms;

      9. In the case of Television Beds with built-in televisions or fittings to accommodate televisions, only the bed and fittings, including the lift mechanism are covered by this Service Contract and not the television or any ancillary electrical products whether attached to the television or otherwise included within the bed frame.

    • Limitations
      • The services will be provided for products bought and used in the UK, the Isle of Man and the Channel Islands
      • This service contract shall be governed by and construed in all respects in accordance with the laws of England and each party hereby submits to the non-exclusive jurisdiction of the English Courts
      • This service contract is non-transferable except with the express agreement of the Administrators for which a fee may be levied;
      • If payment or replacement is made because the product is considered uneconomical or not possible to repair, the service contract ceases and we retain the right to take possession of the product/dispose of it
    • What to do if your Product requires a Repair?

      When a structural fault or cosmetic damage occurs please contact the Administrator on the number below as soon as possible for instructions before attempting to clean or repair the affected product. You should only clean the affected product following the direction from the Administrator, and by using the approved cleaning kit or method recommended.

      Customer Service Helpline on 0344 292 0000 (Monday – Friday 9am to 5pm).

      The Administrator will assess the validity of your claim against the criteria of the Service Contract and attempt to resolve your claim by offering cleaning advice and where applicable, despatch an approved cleaning kit. If this does not resolve the problem then an authorised technician will visit your home.

      You may also write to the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR:

      Or email dreams@mbginsurance.com

    • Complaints Procedure

      In the unlikely event of dissatisfaction occurring under this service contract, please write to:

      Managing Director, Warranty Logistics Management Limited, c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

      Or email dreams@mbginsurance.com

    • Refund and Exchange Policy

      We hope that You are happy with the support that this Service Contract provides. However, if after reading this Service Contract, it does not meet Your requirements, please return it to Dreams Limited, c/o the Administrator within forty-five (45) days of issue and We will refund Your fees in full. No refund of fees will be considered if a claim has been made under Your Contract.

    • General

      Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

      Or email dreams@mbginsurance.com

      All services under this service contract are provided at the absolute sole discretion of Warranty Logistics Management Limited whose registered office is at Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.  Full terms and conditions are available at www.wlm-uk.eu

      This service contract does not affect your statutory rights – English law applies

      *Damage caused by pets is limited to three (3) claims during the Contract Term