Returns, Refunds and Amendments
- To amend to your order in any way, please call 0344 292 0000
- We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 working days of receipt. Please note that a collection fee of £39 will be deducted from your refund.
- For refunds and exchanging items, it's important that returned items are in pristine condition, so please take care of them and where possible ensure they are in their original packaging.
- To make sure that you chose the right mattress or divan, we offer a 40 Night Comfort Guarantee that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery. (Collection charges apply). Certain goods may be subject to a cancellation charge.
Further Returns & Refunds Information