Replace every eight years
 
Recycling available

Silentnight Chantilly Sprung-Edge Divan Bed - Medium Firm

The 2800 individual pocket springs of the Chantilly spring edge divan bed from Silentnight combines a luxurious layer of pressure relieving memory foam to deliver the very highest level of sleeping comfort.

SKU# 321-01279-configurable

Only £ 1,019
In Stock
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is available in the following stores:

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Specifications:

  • 2800 Mirapocket zoned support
  • Sprung edge Divan base
  • Top layer of luxurious Memory Foam
  • Quilted pillow top
  • Easy-care, non-turn mattress
  • Comfort Grade – Medium firm
  • Made in the UK

What's included

  • Package 1: Silentnight Chantilly Mattress
  • Package 2: 1/2 base
  • Package 3: 1/2 base
  • Headboard not included

    The 2800 individual pocket springs of the Chantilly spring edge divan bed from Silentnight combines a luxurious layer of pressure relieving memory foam to deliver the very highest level of sleeping comfort.


    The pocket springs spread your weight evenly across the mattress while the layer of Memory Foam contours itself to your unique body shape.

    The mattress is finished with a sumptuous quilted pillow top adding luxury and comfort.

    The mattress is easy to look after as it doesn't need to be turned, simply rotate it using the convenient mattress handles. The divan base contains a layer of springs provide additional comfort and with additional storage options – this divan will make a great addition to any room.

    All of our Memory Foam Mattresses comply with UK Fire Safety Regulations


    Drawer options:



    - In the 2 drawer Divan option, the drawers can either protrude from the top or the bottom of the divan as the headboard can be fixed at either end of the base.
    - The 2 + 2 drawer option is designed to allow use of the top drawers when there are bedside table's on either side of the bed.

Product code: 323-00669

3'0 Single: H70cm x W90cm x L190cm
4'6 Double: H70cm x W135cm x L190cm
5'0 King: H70cm x W150cm x L200cm
6'0 Super King: H70cm x W180cm x L200cm
Silentnight Chantilly Sprung-Edge Divan Bed - Medium Firm is rated 4.636363636363637 out of 5 by 33.
Rated 5 out of 5 by from great bed so comfortable I needed new bed and choose this as felt and look good in shop. bed is very comfortable and have a great nights sleep. only problem is that the bed is very high that I have to climb on to it and it makes it a bit hard to get things off my bed side cabinets. think they it could be make a bit lower. I would still recommend this bed as it so comfortable for me.
Date published: 2016-01-29
Rated 2 out of 5 by from Headboard damaged - twice! We purchased a super king divan along with headboard in September 2015. Although the bed was delivered on time at end of October the headboard was damaged. We had to wait a further 4 weeks for a replacement and when received the heavy duty packaging tape had been placed onto the faux leather facing and damaged the appearance. We gave up at that point and requested our money back. The second headboard has been collected but we await confirmation that our money has been refunded! Having said the above the bed is fine but the headboard incident has sullied the experience.
Date published: 2016-01-05
Rated 5 out of 5 by from Excellent Bed We brought this bed in October 2015 and it has proven to be extremely comfortable. Very satisfied with this bed and would recommend it very good buy.
Date published: 2015-12-21
Rated 5 out of 5 by from Comfy We are very pleased with our silent night bed very comfy sleeping better
Date published: 2015-12-06
Rated 5 out of 5 by from Very Comfortable! We bought this bed a few weeks ago as our old bed was not great and my pregnant wife was not comfortable. It took a couple of nights to get use to the extreme comfort but both my wife and I agree this was one of the best purchases we have ever made, it makes such a difference to our nights sleep.
Date published: 2015-11-02
Rated 5 out of 5 by from Mega comfortable and worth every penny Wow a fantastic and mega comfortable bed, very high so good if you suffer from a bad back when getting in and out. Please note you will need to purchase extra deep bottom sheets to fit the mattress. My only comment would be the under storage drawers are not as deep as my previous bed.
Date published: 2015-10-06
Rated 5 out of 5 by from Ideal bed for didabled person A very kind and interested staff in Clydebank store helped me find the ideal bed which fitted my needs. A well pocket sprung mattress with a topper soft layer which is comfortable to snuggle into, but good support. The bed is high which makes it easy to get out of, which can be difficult for me especially during the night. This base is also sprung which allows the bed to dip which gives me the ideal height to get into( this high) bed, but it did take a bit of getting used to. Don't get too near the edge remember it gives, use this as a safety feature - if the bed gives you are not far enough in - I actually like this now as it saves all the hassle of trying to move yourself up and over the bed once you actually get into bed, this can cause me a lot of pain, so less hassle the better. The shop has a happy feel with delightful staff encouraging me to try many beds giving relevant information and helpful suggestions.
Date published: 2015-10-01
Rated 5 out of 5 by from Mattress is fantastic Had this mattress just over a week now and I find it really comfortable and have no complaints, but it was interesting to read another review on here saying it was very hot to sleep on, we did buy the 8 year warranty and got given a free mattress protector which we put on, the first couple of night we where both waking up sweating and uncomfortable. The mattress protector that had been given was waterproof and it was this that was causing the mattress to be hot and uncomfortable, we have changed it for a normal one and have no further problems. So be warned. I did not buy the divan but I agree with other buyers that the mattress is extremely high, as it is 12" thick and weighs 7 and half stone.
Date published: 2015-09-07
  • 2016-09-19T06:49CST
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DELIVERY TO THE ROOM OF YOUR CHOICE - FREE STANDARD DELIVERY ON ORDERS OVER £100 - ONLINE & IN-STORE

  • At Dreams we are proud to provide a first class delivery service. Our trained Dreams service assistants will deliver your order to the room of choice.
  • As standard practice our two-man delivery team will wear overshoes throughout the delivery process to protect your property, and will walk the route from the property entrance to the room of delivery to ensure there are no obstacles in the way that could be damaged in the delivery process.
  • If you purchased a divan or mattress our delivery service assistants will remove all packaging and take this away to be recycled (please note bed frame unpacking requires the Assembly Service option available at the checkout).
  • We offer a choice of an all day, morning, afternoon or evening delivery service; available Monday-Saturday between 7am-9pm (Saturday Delivery charge is £10).
  • Before delivery you will receive a phone call from your Dreams delivery team before to confirm a two-hour delivery slot to save you waiting around all day.
  • Delivery is free on all orders over £100.
  • Delivery is £4.95 for all orders under £100.
  • Note for Northern Ireland delivery, please allow a 28 day leadtime. Delivery dates and times available may differ to those stated on the website.
  • FURNITURE DELIVERY - FREE

    • To ensure your beautifully crafted furniture arrives in perfect condition it will be delivered directly by our specialist supplier, Wiemann. Furniture orders are usually delivered within 8-10 weeks
    • You will receive confirmation that the supplier is dealing with your order within 5 working days of placing your order.
    • Wiemann will then be in contact 4-6 weeks after the initial order date to arrange delivery. Your furniture will be delivered to your room of choice, assembled and all packaging will be removed.
    • Delivery times are between 8am and 6pm Monday-Friday.
  • BEDDING DELIVERY - £4.95 (FREE ON ORDERS OVER £100)

    • Our bedding and accessories will be delivered by courier service. The courier will provide tracking information so you can keep an eye on the progress of your new purchase. Items are usually delivered within 5 working days.
    • Delivery is free on all orders over £100.
    • Delivery is £4.95 for all orders under £100

    Further Delivery Information

  • Returns, Refunds and Amendments

    • To amend to your order in any way, please call 0800 652 5090
    • We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 days of receipt. Please note that a collection fee of £38 will be deducted from your refund.
    • For refunds and exchanging items, it's important that returned items are in pristine condition, so please take care of them and where possible ensure they are in their original packaging.
    • To make sure that you chose the right mattress or divan, we offer a 40 Night Comfort Guarantee that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery. (Collection charges apply). Certain goods may be subject to a cancellation charge.

    Further Returns & Refunds Information

       

      With a one off payment, this guarantee will cover you for the next 8 years including accidental damages.

      • What is Covered?

        At our absolute sole discretion we cover:

        Structural defects in your bed or mattress for 8 years, including:

        • Excessive loss of resilience or shape
        • Defects to frames caused by breakage or becoming warped
        • Cracking of solid wood furniture
        • Bending and breakage to metal components
        • Failure of motors, pistons and associated mechanisms
        • Broken zips, castors, and buttons
        • Separation of seams and stitching

        Cosmetic damage to your mattress or bed for 5 years, including:

        Stains - caused by:
        • Food and beverages
        • Ink, paint and dye
        • Human and pet bodily fluids
        • Cosmetics, soap and shampoo
        • Wax and wax polish
        • Glue and superglue
        • Dye transfer from clothing and newspaper print
        • Acids, bleaches, caustic and corrosive solutions and substances
        Cosmetic Damage – caused by:
        • Peeling of the finish on solid wood
        • Rips, tears, burns, scuffs, scratches and punctures, including damage caused by pets*

        * Damage caused by pets is limited to three (3) claims during the Contract Term.

      • Terms & Condition

        This Service Contract is provided by Dreams Limited, whose registered office is Knaves Beech, High Wycombe, Buckinghamshire, HP10 9YU and Warranty Logistics Management Limited whose registered office is Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.

        For the avoidance of doubt this is a contract for the provision of specific services supplied at our absolute sole discretion. It is not a contract of insurance, a guarantee or an insurance policy.

        This service contract applies only to adjustable beds (including motors), divan sets, mattresses, bed frames, TV Beds including lifting mechanisms (but not the televisions), furniture and headboards and is supplementary to the manufacturer’s guarantee which must always be used before claiming.

        Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields, NE30 1AR or visit www.dreams.co.uk/servicecontracts .

      • What is Provided?
        • A repair service in the event of a valid claim of the goods not related to normal wear and tear of usage.
        • A repair service without charge up to a cost equal to the original purchase price paid for the product.
        • All repairs are provided by Dreams and Warranty Logistics Management approved repair agents.
        • If we decide your product cannot be repaired or is uneconomical to repair, we will replace it with the same product. Should that specific product no longer be available we will provide an alternative product of equivalent specification or at our absolute sole discretion we may opt to make a money allowance.
      • What is Not Covered?

        At our absolute sole discretion we will not pay the costs arising from:

        1. Any damage (structural or otherwise), soiling or staining caused

        • prior to or during delivery;

        • during subsequent disassembly/assembly or in transit due to relocation of the Product

        • to Products used for rental/sublet or commercial purposes, or furniture in storage or transit;
        • by or resulting from misuse, mishandling, abuse, neglect, violence or vandalism;

        • by or resulting from deliberate damage by any person, including children;
        • removal of stains caused by a build up of perspiration, hair and body oils;

        • by accumulated multiple stains or any unidentifiable stain;

        • by any spill or stain not attended to in a manner described by the administrator;

        • by any spill or stain incurred when the mattress has not been properly covered by the mattress protector provided by Dreams with this Service Contract, or a protector of equivalent quality and moisture resistance;
        • by fire, fibre damage, smoke, ash, flood, wind, lightning, the act of sunlight, oxidisation, or any other natural disaster;
        • by any other cause not specifically mentioned under What is Covered in the full Terms & Conditions.

        2. Removal of odours even when caused by a stain;

        3 Stains & damage that is consistent with wear and tear or anything that happens gradually;

        4. Damage caused by insects, non domestic animals or wild birds;

        5. The use or application of cleaning substances or materials other than those provided;


        6. Fading, effect of sunlight or non-colour fast materials;


        7. Use of the product in a manner other than that intended by the manufacturer;


        8. The costs of certain repairs on specific beds if the users are over the manufacturer’s recommended maximum weight; in particular, adjustable beds will not be covered by this Service Contract if the users are over the manufacturer’s recommended maximum weight of 115 kilograms;

        9. In the case of Television Beds with built-in televisions or fittings to accommodate televisions, only the bed and fittings, including the lift mechanism are covered by this Service Contract and not the television or any ancillary electrical products whether attached to the television or otherwise included within the bed frame.

      • Limitations
        • The services will be provided for products bought and used in the UK, the Isle of Man and the Channel Islands
        • This service contract shall be governed by and construed in all respects in accordance with the laws of England and each party hereby submits to the non-exclusive jurisdiction of the English Courts
        • This service contract is non-transferable except with the express agreement of the Administrators for which a fee may be levied;
        • If payment or replacement is made because the product is considered uneconomical or not possible to repair, the service contract ceases and we retain the right to take possession of the product/dispose of it
      • What to do if your Product requires a Repair?

        When a structural fault or cosmetic damage occurs please contact the Administrator on the number below as soon as possible for instructions before attempting to clean or repair the affected product. You should only clean the affected product following the direction from the Administrator, and by using the approved cleaning kit or method recommended.

        Customer Service Helpline on 0344 292 0000 (Monday – Friday 9am to 5pm).

        The Administrator will assess the validity of your claim against the criteria of the Service Contract and attempt to resolve your claim by offering cleaning advice and where applicable, despatch an approved cleaning kit. If this does not resolve the problem then an authorised technician will visit your home.

        You may also write to the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR:

        Or email dreams@mbginsurance.com

      • Complaints Procedure

        In the unlikely event of dissatisfaction occurring under this service contract, please write to:

        Managing Director, Warranty Logistics Management Limited, c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

        Or email dreams@mbginsurance.com

      • Refund and Exchange Policy

        We hope that You are happy with the support that this Service Contract provides. However, if after reading this Service Contract, it does not meet Your requirements, please return it to Dreams Limited, c/o the Administrator within forty-five (45) days of issue and We will refund Your fees in full. No refund of fees will be considered if a claim has been made under Your Contract.

      • General

        Full terms and conditions will be provided by email following your purchase, or may be obtained from the Administrator c/o MB&G Insurance Services Ltd, Howard House, Howard Street, North Shields NE30 1AR

        Or email dreams@mbginsurance.com

        All services under this service contract are provided at the absolute sole discretion of Warranty Logistics Management Limited whose registered office is at Sutherland House, 3 Lloyds Avenue, London, EC3N 3DS.  Full terms and conditions are available at www.wlm-uk.eu

        This service contract does not affect your statutory rights – English law applies

        *Damage caused by pets is limited to three (3) claims during the Contract Term