Our Two-Man Delivery Service deliver to most postcodes in Mainland England, Scotland, Wales, the Isle of Wight and Northern Ireland. Deliveries will normally take place on the times stated on your order acknowledgement. Please note that deliveries to Northern Ireland may take longer.
Deliveries to the IV and AB postcodes are serviced by one of our delivery partners. You will receive a call to arrange delivery to your home within 7-14 days of your chosen date.
Bedding will normally be delivered within 5 working days by a courier.
Furniture will be delivered by a 3rd party supplier who will contact you directly to book your delivery date (normally within 6 weeks)
For full details see our Delivery Information page.
To amend to your order in any way, please call 0344 292 00 00
We want you to be happy with your purchase. If not, for online purchases you are entitled to a full refund if you request one in writing within 14 working days of receipt.
For refunds and exchanging items, it's important that returned items are in the best possible condition, so please take care of them and ensure they are in their original packaging.
To make sure that you chose to right mattress, we offer a '40 night comfort guarantee' (only applicable to Divans and Mattresses) that allows you to sleep on your mattress for up to 40 nights. If its not right for you, you may exchange it for an alternative, as long as you inform us within the 40 nights from the date of delivery.
Certain goods may be subject to a cancellation charge.